Operations

Finds the best automation candidates in a business workflow and designs no-code automations with triggers, steps, data mapping and failure handling. Use before building automations in your tools.

Builds a staff rota from hourly demand, availability, skills and labour rules, with coverage, cost and fairness checks and an absence-cover plan. For shops, restaurants, clinics and support teams.

Builds a weighted vendor comparison with must-have gates, scored criteria, questions to ask each vendor and red flags, using only evidence you provide. Use when choosing a supplier or software tool.

Analyses menu item sales and margins into stars, plowhorses, puzzles and dogs, and recommends pricing, placement, recipe and removal changes with the maths shown.

Reviews a small business's costs line by line to find savings - renegotiation, consolidation, waste, energy and software - ranked by annual impact and effort, with what to protect.

Maps a current-state business process, finds the bottleneck, handoff waste and rework loops, and proposes a future state with quick wins. Use when a process is slow, error-prone or frustrating.

Writes a small-business continuity plan for key disruptions - staff absence, supplier failure, power, premises and cyber - with critical functions, workarounds, contacts and a test schedule.

Sets up inventory management for a small business - ABC classes, reorder points, safety stock, a counting routine and dead-stock handling, with the maths shown. For retailers and makers.

Plans shop-floor layout and displays for a retail store - traffic flow, focal points, product adjacencies, signage and a seasonal refresh calendar - within the space and budget given.

Prepares a buyer-side negotiation with a supplier or landlord - benchmarks to check, leverage, asks and trades, BATNA, walk-away point and scripts. For small business owners and buyers.

Plans volunteer recruitment for a nonprofit or community group - role descriptions, outreach messages, proportionate screening, onboarding and retention - for the hours and roles needed.

Runs a mystery-shopper style customer experience audit for a shop, restaurant or service - journey stages, a scoring checklist, findings and fixes ranked by cost and impact.

Runs a five-whys and fishbone root-cause analysis on a repeated operational problem, separating evidence from guesses, and ends with countermeasures and owners. Use after recurring failures.

Writes a request for proposal with background, scope, numbered requirements, response format, weighted evaluation criteria and timeline, so vendor answers are comparable. Use before inviting bids.

Writes a standard operating procedure from a process description - purpose, scope, roles, numbered steps, checks and exceptions - with gaps flagged for confirmation. Use to document a repeatable task.