Digital safety
Staying safe and private online: account security, scams, privacy settings, parental controls, identity theft, harassment and stalkerware.
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- Check your data breach exposure
Explains what to do after learning an email or account was in a data breach - checking the notice is real, what was likely exposed, the steps to take now, monitoring, and signs of identity theft.
- Check a job offer for scams
Checks a job ad, recruiter message or offer for signs of a job scam - task and like-for-pay schemes, fake cheques for equipment, ID harvesting, money mule roles - and says what to do next.
- Check a marketplace buyer or seller
Checks a person-to-person deal on an online marketplace or classifieds site for scam signs - fake payment proof, overpayment, courier and deposit tricks - and sets up a safe way to pay and meet.
- Check an online shop is legitimate
Checks whether an online shop is likely legitimate before you buy, using domain, reviews, payment, contact, policy and pricing signals, and says what to do if you have already paid.
- Check a phone for stalkerware
Guides a careful check for stalkerware, shared accounts and location tracking on a phone, with safety planning before removing anything and pointers to specialist help.
- Check a suspicious message
Checks a suspicious email, text, call or social message for scam and phishing signs, explains each sign in plain words, and says exactly what to do next, including if you already clicked or paid.
- Choose a private messaging app
Compares messaging apps for a person or group on what really protects messages - end-to-end encryption by default, metadata, backups, disappearing messages and who you need to reach.
- Clean a computer that might have a virus
Works out whether a home computer is really infected or just showing scary pop-ups, and gives safe cleanup steps, from browser notification spam to a full reset, plus what to secure afterwards.
- Digital safety advisor
Acts as a calm digital safety advisor for non-technical people who explains risks without fear, puts the few steps that matter most first, and respects privacy and autonomy.
- Get back into a locked-out account
Plans getting back into an account you are locked out of - forgotten password, lost phone with the two-factor codes, old recovery email - through the provider's official recovery, step by step.
- Make your web browser safer and more private
Reviews a web browser's settings, extensions, saved passwords, tracking, notifications and updates for safety and privacy, and changes them in order of impact without breaking the sites you use.
- Household digital safety check-up
Runs a whole-household digital safety check-up in gated steps - inventory, accounts, devices and router, privacy and sharing, scam readiness - and ends with a light routine everyone can keep.
- Limit what AI tools keep about you
Reviews the AI chatbots, assistants and AI features you use for what they store, share and may train on, then sets history, training, memory and sharing settings, and habits for what not to paste.
- Lock down social media privacy
Walks through privacy settings on social accounts to control who sees posts, profile details, tags, location and contact options, platform by platform, with a short audit of what is already public.
- Plan your digital legacy
Plans what happens to your online accounts, devices, files and photos after death or incapacity, with an inventory, legacy contacts, a safe way to pass on access and clear instructions for family.
- Plan a family scam safe word
Sets up a whole-family plan against voice-clone and impostor scams, with a safe word, call-back habits, scripts for urgent money requests, a practice drill and who to call.
- Protect a relative from scams
Plans how to protect an older or vulnerable relative from scams, with the scripts they are likely to meet, safeguards that keep their independence, and a respectful conversation to have.
- Recover after a remote access scam
Gives an ordered recovery plan after letting a fake support caller or pop-up "technician" control your computer or phone - cut access, protect money, clean the device, secure accounts.
- Recover a hacked account
Gives ordered steps to recover a hacked email or social media account, contain the damage to linked accounts and money, warn contacts and prevent a repeat. Use as soon as you suspect a takeover.
- Reduce your online footprint
Plans reducing your personal information online by finding exposed data, removing it from people-search and data-broker sites, closing old accounts and limiting new exposure, by country.
- Report a fake account impersonating you
Plans getting a fake social media or messaging account that copies you, your relative or your small business taken down, with evidence, platform reports, warnings to contacts and follow-up.
- Respond to identity theft
Gives an ordered response plan after identity theft, with credit freezes, official reports, account checks, documentation and follow-up for your country. Use when unknown accounts or debts appear.
- Respond to a lost or stolen phone
Gives an ordered plan when your phone is lost or stolen - locate and lock it, protect bank and email, block the SIM, decide when to erase, report it, and get your accounts back on a new phone.
- Respond to online harassment
Helps someone facing online harassment document it, use block, mute and report tools, tighten privacy and get support, and points to crisis help and the police if threats or doxxing appear.
- Respond to a sextortion threat
Guides someone, often a teen or their parent, through a sextortion threat - what to do right now, why not to pay, how to keep evidence, how to report and remove images, and where to get support.
- Respond to a SIM swap
Gives an urgent, ordered plan when your phone suddenly loses service and you suspect someone took over your number - mobile carrier, bank, email and accounts that use text codes.
- Review app permissions on a phone
Audits a phone's app permissions such as location, microphone, camera, contacts and tracking, explains which apps truly need what, and tightens them without breaking the apps.
- Secure devices for travel
Prepares phones and laptops for a trip with backups, lock settings, two-factor that works abroad, public Wi-Fi rules, border-crossing considerations and a lost or stolen device plan.
- Secure home cameras and baby monitors
Secures home security cameras, video doorbells and baby or pet monitors against strangers watching, with account, sharing, update and placement checks, and respects the privacy of others filmed.
- Secure a home Wi-Fi router
Secures a home Wi-Fi router step by step - admin password, firmware updates, encryption, WPS, remote access, a guest network and isolating smart devices - in order of impact.
- Secure your personal accounts
Walks a non-technical person through securing their accounts with a password manager, two-factor sign-in, recovery options and device basics, in priority order. Use for a security check-up.
- Set up parental controls
Sets up parental controls on phones, tablets, consoles, computers and home Wi-Fi by child age, with screen time, content, app, purchase and contact limits, and a plan to loosen them over time.
- Set up passkeys
Explains passkeys in plain words and plans switching your important accounts to them across phone, computer and password manager, with a fallback so losing a device never locks you out.
- Untangle accounts after a breakup
Plans separating your digital life from an ex-partner or ex-housemate - shared accounts, passwords, devices, location, photos and subscriptions - safely and in the right order.
- Check an app before installing it
Checks whether a phone app, computer program or browser extension is safe to install from its source, developer, permissions, reviews and data practices, and suggests safer choices when it is not.
Not: securing software you build (security); fixing devices that misbehave (tech-help); legal action after a crime (legal-admin).